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Community Board

Staying informed and connected with our community.

Welcome to our Community

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Please sign in or register to access the full notice board.

Industry Insights

Trending News & Updates

Stay updated with the latest trends in burial cover, funeral services, and industry news across South Africa.

The Citizen

Salga and Emfuleni launch app to modernise burial services - The Citizen

Published: 14 Sep 2026
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businesstech.co.za

Warning to anyone thinking of stockpiling fuel at home in South Africa - businesstech.co.za

Published: 12 Sep 2026
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MyBroadband

South African insurance company allegedly hit by cyberattack - MyBroadband

Published: 12 Sep 2026
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TopAuto.co.za

Trouble for car insurance companies in South Africa - TopAuto.co.za

Published: 11 Sep 2026
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businesstech.co.za

Business Talk – Dr Hardy Ncube on the importance of embedded insurance - businesstech.co.za

Published: 09 Sep 2026
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news24.com

‘To us, you were dad’: Arthur Mafokate announces funeral details for his father, Enos Mafokate - news24.com

Published: 08 Sep 2026
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Common Questions

Quick answers to help you understand our burial cover and services better.

How do I join Ngqongqoshe Funeral Parlour?

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You can join by registering online via our Client Portal, visiting any of our branches, or calling our support line. Registration is simple and only requires your ID and contact details.

What is the waiting period for burial cover?

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There is a standard 6-month waiting period for natural death. Accidental death is covered immediately after your first premium payment. Death by suicide has a 12-month waiting period.

When are claims paid out?

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All valid claims are issued on Thursday of the week of the burial. We aim to validate documents within 24-48 hours of submission.

Can I add family members to my plan?

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Yes, depending on your plan, you can add your spouse, children, parents, and extended family members. Each plan has a specific limit on the number of dependents.
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